It's simple. You can test the My Cool Comfort Pillow or Body Pillow for 30 nights to see if you're satisfied with our product. We do like to remind our customers that it takes several nights to find your pillows sweet spot after adjusting it. Add or remove filling to create your perfect level of comfort. If you're not happy with your pillow within 30 days, simply ship the pillow back to us and we will process your refund promptly.